Privacy Policy


Last updated: November 30, 2018

This document describes our policies related to privacy of information. We understand the importance of keeping information private and protected, as well as the importance of providing guidance and further clarification on how your information trusted on us is used and shared. This Privacy Policy is used in set with our Terms of Service for our site and all related sites, downloadable software, mobile applications (including tablet applications), and other services provided by us and under which one link for this Privacy Policy is displayed, and all others communications with individuals, whether written or oral, such as e-mail, text message or telephone (collectively, together with the Site, our "Service"). Except in situations defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings of those used in our Terms and Conditions. This Privacy Policy don't apply to other sites. Our Service may contain links to other sites that are not operated by us. If you click on a third parties’ link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control and do not assume any responsibility for the content, privacy policies or third parties’ practices or related services. We use your Personal Information to provide and improve our Service. By using our Service, you agree with the collection and use of information in accordance with this policy.


Information Collection

Log Data

We may collect information that your browser sends every time that you visit our Service or when you access the Service per or through a mobile device ("Log Data"). Such registry data can include information as the Internet Protocol ("IP") of your computer, the browser type, the browser version, the pages of our Service that you visit, the hour and date of your visit, the time spent in such pages and other similar statistics. When you access the Service per or through a mobile device, your registry data can include information such as the type of mobile device you use, the unique ID of your mobile device, the IP address of your mobile device, the mobile’s operating system, the type of internet browser your mobile device uses and other similar statistics.

In addition, we may use third party services such as Google Analytics that collects, monitors and analyzes this type of information in order to increase our Service's functionality. Such third-party service providers have their own privacy policies addressing how they use such information. For example, you may opt out from the collection of navigation internet information regarding your browser access of the Service by Google Analytics by using the Google Analytics Opt-out feature at Page 1 of 6 Some browsers incorporated features of "No Track Back". The majority such features, when enabled, sends a signal or preference to the site or online service a user visits, indicating that the user does not want to be tracked. Since there is still no common understanding of how to interpret the ”No Track Back” signals on the internet, we currently do not respond to “No Track Back” signals.



Cookies are files with a small amount of data, which may include an exclusive anonymous identifier. Cookies are sent for your browser from a website and transferred to your device. We use Cookies to collect information to improve our services rendered to you.

You can instruct your browser to refuse all cookies or to indicate when a cookie it is being sent. The “Help” features in the majority of browsers provides information about how to accept cookies, disable cookies or notify you when to receive one new cookie.

If you choose not to accept Cookies, perhaps you will not be able to use some features of our Service; therefore, we recommend that you keep them activated.


Personal Information

While you are using our Service, we can collect information that you have chosen to disclose to us, including person identity information, such as your full name, email address, telephone number, mailing address, and other information that may be used to contact you or to identify you, as well as certain more private Personal Information such as your current physical health condition and biometric data, all collectively referred to as "Personal Information".

We only request Personal Information that is relevant to the purpose of providing the Service in its fullest and proper way, by identifying and communicating with you, responding to your requests/inquiries, servicing your purchase orders (when applicable) and improving our services. If you choose to withhold any Personal Information requested by us, it may not be possible for you to access some parts of the Service and for us to respond to your questions and inquiries.

In the course of our business, we work with several partners (including, for example, business partners, benefit aggregators, billing organizations, or laboratory testing services) who may receive information about you that you have specifically authorized to share or that are necessary for us to perform the services you have contracted for. This may be combined with other information you provide to us, as described above.


Access and Rectification of Information

You can request at any time access to your Personal Information that we have. We will certify that we provide you a copy of your Personal Information that is currently held at the time we process the request and we may also include details about processing or sharing your Personal Information if required by law. In order to comply with your request, we may ask you to verify your identity. We will fulfill your request, sending your copy of information in one electronic portable format, unless the law requires in other form. We may, in this process, charge you an administrative rate for the preparation and transmission of information, as may be applicable and permitted by the law.

If you believe that the information we have about you is incorrect, you may contact us so we can update it and keep your data accurate. We may ask you to verify your identity before changing or adding to any Personal Information stored by us.


Storage and Information Processing Security

The security of your Personal Information is important to us and we strive to implement and maintain reasonable, commercially acceptable and appropriate practices to the nature of the information we store in order to protect them from unauthorized access, destruction, use, modification or disclosure. However, be aware that none method in streaming through the Internet, or method of storage electronic is 100% safe and we cannot ensure the absolute safety of the Personal Information that we collect from you.


International Transfer

Your information collected through the Service may be stored and processed in the United States of America, Europe or in any other countries that the Company or their subsidiaries, affiliates or service providers keep installations. We can transfer information that we collect about you, including Personal Information, to affiliated entities or other third parties abroad and from your country or jurisdiction to other countries or jurisdictions in all the world. If you are located at European Union or in other regions with laws governing the collection and use data that may be different from law in the United States of America, it is important to note that we will not transfer information, including Personal Information, to a country and jurisdiction that do not have the same data protection laws that the ones in your jurisdiction.


Use of Information


We can use your Personal Information to contact you with informative newsletters, marketing or promotional materials and other information that can to be on your interest. During the provision of our Service, we can submit informative notices in your mobile device, via text message or other communication channels that you give us permission to use. The time, content or frequency of such messages may be based on your personal profile determined through of your Personal Information processed. We will not share any personal data with third parties for direct marketing purposes since it is forbidden under the laws in the State of California (United States of America) as well as in order jurisdictions around the world. If our practices changes, we will do that according with the applicable laws and will notify you in advance. You can choose not to receive some or none of our communications, by following the unsubscribe link or the instructions provided in any email that we send or contacting us.


Marketing, Reports, and Research

None information of personal identification will be shared with any third party without your consent. We may share identifiable and non-personal information such as aggregated statistics from in your Personal Information, for purposes of commercialization of our Services, reports to business partners regarding the status of our Services and to produce new researches about the effects, impacts or results of our Services. You may make a request to have your data excluded from such processing and publishing and we will honor such request to the extent required by law.


Determining Eligibility for Service

We may use Personal Information to make automated decisions about your eligibility to access or receive certain parts of the Service based on medical relevance, health insurance coverage, or other material factors. If you believe you are being improperly prevented from accessing or using any part of the Service, you may contact us for manual review of your Personal Information and eligibility for the Service.


Service Providers

We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform services related to the Services and/or to assist us in analyzing how our Service is used. These third parties will have access to your Personal Information only to perform specific tasks on our behalf and will be expressly obligated not to disclose or use your information for any other purpose.


Compliance with Laws

We may disclose your Personal Information when required by law or judicial order or, also, if we believe that such action is required to comply with the law and the reasonable requests in application of the law or to protect the safety or integrity of our Service. In such cases, we will promptly inform you of such disclosure and will use our best efforts to make sure that such governmental authority or third party also confers confidential treatment of your disclosed information.


Business Transaction

If Blue Mesa Health Inc. is involved in a merge, acquisition or sale of assets, your Personal Information may be transferred as one asset of the business. In such cases, we will promptly notify you prior to the transfer of such Personal Information and / or if it becomes subject to a different a Privacy Policy.


Retention and Removal of Data

We will store information about you as long as it is necessary for providing the Service to you, conducting the administration of our business, or if it is required by law or judicial order.


Children's Privacy

Only individuals over 18 (eighteen) years old have permission to access our Service. Our Service not is destined to any person with less than 13 (thirteen) years old ("Children"). We knowingly do not collect personally identifiable information from Children. If you are a parent or legally responsible and find out that your children provided their personal information, contact us. If we find out that we collected personal information from any Page 4 of 6 Children, or, also, non-eligible persons to access our Service, we will take immediate action to remove such information.


Objection of Processing

You may contact us at any time to notify us that you wish to withdraw your consent or object to the further processing of your data. In such a case, we may ask you to verify your identity in order to process your notification. After processing your notification, we will take all reasonable steps to block the processing of your Personal Information as required by law. It may not be possible for you to gain access to certain parts of the Service which rely on processing of Personal Information to function after you withdraw your consent.


Request for Erasure

You may contact us at any time to request the erasure of your Personal Information. We may ask you to verify your identity in order to process your request. In accordance with the law, we will take reasonable steps to delete your Information Personal and inform at parts with who the data were shared what this deletion was requested. It may not be possible for you to gain access to certain parts of the Service which rely on processing of Personal Information to function after you withdraw your consent.


Changes to this Privacy Policy

This Privacy Policy is effective as of November 14, 2018 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page. We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. The continuous use of the Service after we have published any changes to the Privacy Policy on this page will constitute your acknowledgment of the changes and your consent to comply with and stay bound through the modified Privacy Policy. If we do material changes to this Privacy Policy, we will notify you through your e-mail address that you provided or by inserting one highlighted notice at our site.


Contact Us

If you have some question about this Privacy Policy, you can contact us anytime at:


Data Protection Office

Blue Mesa Health Inc. processes information personal as one Controller in accordance with HIPAA (Health Insurance Portability and Accountability Act) and GDPR (General Data Protection Regulation). We have one "Office of Data Protection " responsible for issues related to privacy and data protection. This Office of Data Protection can be contacted on the following address:

Blue Mesa Health

Attn: Data Protection Office 311 W 43rd St.

New York, NY 10036



By using, accessing or navigating in our websites, you acknowledges and agrees to our Privacy Policy and the practices, disclosures and uses established herein. You hereby agree to stay bound with the terms of this contract.